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Zoho Feature Updates: Enhanced Zoho Desk Integration
Zoho Desk and Zoho CRM Integration Zoho Desk is Zoho’s Help Desk application that utilizes the use of tickets and KnowledgeBase in order to best serve customers. Zoho...
Zoho Feature Updates: Widgets
Widgets in Zoho CRM With the release of their newest feature, Widgets, Zoho is aiming to support external applications within the Zoho CRM. The widgets allow building...
Zoho Feature Updates: Multi-Ownership of a Record
Allowing Multiple Owners for a Record in Zoho Zoho has released the ability to have more than one owner of a record (up to three) within the CRM. The added users will...
Zoho Feature Updates: Validation Rules
Maintain Your Data Better with Zoho Validation Rules Keeping up with the new automation features, Zoho announces the release of Validation Rules within CRM. The...
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Using CRM and Zoho Experts to Improve Your Outside Sales Team’s Performance
CRM systems are standard for sales organizations. However, not all companies use CRM effectively to increase sales team performance. If you’re...
The Call Center of Today and CRM Best Practices
The first call center opened in 1957. Some thought the introduction of computer-generated voice responses in the 1980s meant the call center would...
Top 5 CRM Trends to Implement for Your Business Now
Zoho products continue to be at the forefront of emerging CRM trends. A Zoho CRM developer is a resource for ensuring your business benefits from...
4 Qualities Your Business Should Look For In Its CRM Software
With so many choices available, choosing CRM software for your business is not a simple task. And it’s not unreasonable to expect customizable...
