Catalyst Zoho Backups
Advantages Of Catalyst Backups Over Zoho Backups
| Criteria | Catalyst Backups | Zoho Backups |
|---|---|---|
| Restore options | Allows specific record or field restore and related records | Only allows entire CRM database restore |
| Customization of backup | Users can choose backup frequency and time | Users can only set backup frequency bi-monthly or weekly |
| Retention period | Retains data backups for longer periods of time | Only retains one data backup at a time |
| Reliability | Less likely to be interrupted due to server maintenance, network connectivity issues, or other technical problems | Backup process may be interrupted, leading to data loss or incomplete backups |
| Inclusion of additional data | Includes Zoho Books, Subscriptions and Inventory data backups | Limited to CRM data only |
| Pricing and Services | Offers backup plans tailored to meet different needs and budgets with analysis and optimization options | Limited options for backup plans and no analysis or optimization options |
| Ease of Use | Fully automatic backups with no action required from the admin | Manual backups downloaded locally by admin that expire once a new backup is created |
It is important to note that while Zoho CRM backups provide an additional layer of protection, Catalyst Connect backups offer a more comprehensive backup solution with more customization and retention options, inclusion of additional data, and reduced risk of backup process interruptions. Additionally, Catalyst Connect offers plans tailored to meet different needs and budgets, with added analysis and optimization options for a more streamlined backup process.
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- Weekly off-site backup of Zoho CRM data (last 4 weeks) - 1 Hour of restoration work per month included (use it or lose it) - Automatically send backups to client's SFTP server for in-house backups (optional) Restoration: In the event a restoration of data is needed, the client agrees to provide a detailed description of what data needs to be restored and the restoration date from their available backup points. Catalyst Connect includes 1 hour of restoration work as part of the backup plan. Any additional time to restore or cleanup data will be provided in an estimate and billed hourly. Catalyst Connect will prioritize restoration requests and will typically be able to restore data in 48 business hours (excluding holidays). This is an estimate and cannot be guaranteed as the nature and scale of data restoration can vary.
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- Daily backup of Zoho CRM data (last 30 days) - 1 Hour of restoration work per month included (use it or lose it) - Automatically send backups to client's SFTP server for in-house backups (optional) Restoration: In the event a restoration of data is needed, the client agrees to provide a detailed description of what data needs to be restored and the restoration date from their available backup points. Catalyst Connect includes 1 hour of restoration work as part of the backup plan. Any additional time to restore or cleanup data will be provided in an estimate and billed hourly. Catalyst Connect will prioritize restoration requests and will typically be able to restore data in 48 business hours (excluding holidays). This is an estimate and cannot be guaranteed as the nature and scale of data restoration can vary.
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- Daily backup of Zoho CRM and Zoho Books data (last 30 days) and monthly backup (last 12 months) - 1 Hour of restoration work per month included (use it or lose it) - Automatically send backups to client's SFTP server for in-house backups(optional) - Analyze CRM data and provide suggestions and next steps for data deduplication, cleaning and optimization (available with a 12 month subscription) Restoration: In the event a restoration of data is needed, the client agrees to provide a detailed description of what data needs to be restored and the restoration date from their available backup points. Catalyst Connect includes 1 hour of restoration work as part of the backup plan. Any additional time to restore or cleanup data will be provided in an estimate and billed hourly. Catalyst Connect will prioritize restoration requests and will typically be able to restore data in 48 business hours (excluding holidays). This is an estimate and cannot be guaranteed as the nature and scale of data restoration can vary.
Zoho Backup Limitations
Data loss is predominantly attributed to unintentional deletion, making it the leading cause of this issue. Additionally, human error is accountable for a significant percentage of data breaches, which can have adverse impacts on a company’s reputation, financial stability and future prospects.
In some instances, employees who are discontent may deliberately erase or alter data to reduce their workload or give the impression of improved performance. Without a proper solution in place to restore any changes that were made, these issues will oftentimes go unnoticed.
Lastly, it is worth noting that small businesses are the focus of over 40% of cyberattacks, suggesting that such occurrences are not limited to larger enterprises. Even more concerning is that over half of small businesses that experience a cyberattack fail to recover fully due to the financial implications. An off-site backup can help mitigate the damage done by such an attack and accelerate the restoration process.
Zoho CRM provides a backup feature to safeguard data against accidental loss or corruption. However, there are several limitations to the Zoho CRM backup feature, including:
Limited restore options:
The Zoho CRM backup feature only allows users to restore the entire CRM database, which means it’s not possible to restore a specific record or field. It is also very difficult to restore any related records for the altered or deleted record which can result in only partial restorations of your data.
Limited retention period:
Zoho CRM backup feature only retains one data backup at a time, which is not sufficient for most businesses with longer data retention policies. The admin is responsible for manually downloading each backup and saving it in a secure location before the next backup is generated.
Zoho backups are limited to your CRM data and do not include any of your data from Zoho Books, Subscriptions and Inventory.
Inability to customize backup frequency:
Users can only set the frequency of the automated backup to bi-monthly or weekly (paid) and cannot set a specific time for the backup to occur.
Backup process interruption:
The backup process may be interrupted due to server maintenance, network connectivity issues, or other technical problems, which could result in data loss or incomplete backups.
It is important to note that while the Zoho CRM backup feature provides an additional layer of protection, it should not be relied upon as the sole backup solution, and admins should consider backing up their data on external devices or third-party services for added security.
Catalyst Connect is a cloud solutions provider that specializes in Zoho products and services. In addition to Zoho implementation and customization, Catalyst Connect also offers backup plans for businesses that require an extra layer of protection for their CRM and financial data. We offer three different backup plans to choose from, each tailored to meet different needs and budgets.
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