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Catalyst Connect Maintenance Packages

The Catalyst Connect website maintenance plan is available for all WordPress sites that we build for your business. If you have a website that wasn’t developed by Catalyst Connect, just contact us and we will evaluate if you qualify for our WordPress maintenance plan.

Frequently Asked Questions

Why a Maintenance Package? I can do this myself!

You can, unquestionably, do it without anyone’s help… However, do you have the time required to devote to guaranteeing your site is constantly prepared and working for your clients every minute of every day? Ensuring that your site is secure can be very tedious and it will require constant consideration. When you are centered around your site support, it keeps you from doing what you should really do, and this is developing your business. The best choice you can do is to choose a maintenance package, this means you “employ” an expert to deal with all that for you.

Why are there updates?

The most common answer to this question is that most updates are released (for themes, plugins, and core WordPress) because a fix to a bug or a security issue needs to be patched. So by not updating, you are leaving your sites buggy and open to being hacked. It is extremely easy to do a little Google search to find a site that has not been updated and therefore ripe for the hacking. This goes especially true for plugins. Plugins seem to be a greater source of security holes than WordPress itself, so if you are only updating WordPress but not wanting to update your plugins, you are moving yourself to the front of the line for hackers looking to cause trouble.

Why staying updated?

If you get hacked, not only does the hacker know your site is vulnerable because of an outdated plugin, but now Google knows about your issues. A hacked site can lose position on search engine rankings. Google will even de-list and de-index your site because it finds malicious code that the outdated plugin let outsiders leave on your site. And now you have to ask yourself, what good is a website if no one can find it on the internet through search.

Why are website backups important?

Website backups are very important as the owners need to be sure they won’t loose their business. The importance of a website backup can be defined by any of the following situations:

  • Wrong Updates: Although updating your website is crucial, sometimes the updates may come with flaws or incompatibility issues which may lead to an unpleasant situation, such as crashing your website. Sometimes, when dealing with this kind of problem, a website backup is the fastest and safest method to recover your website.

  • Malware: No website is too small to fall victim to a hacker, as hackers frequently use malicious bots to automatically look for websites with vulnerabilities. If your website is not fully updated, they will gain access to your website and infect it with malware. Sometimes, the malware removal procedure can’t be completed in a short period of time due to the complexity of the code. When dealing with this kind of problem, a website backup is the fastest and safest method to recover your website.

  • Human factor: Sometimes your website data is lost due to human errors. Sometimes, such mistakes are big enough to cost website owners losing all of their important data stored on the website. Think at all the time and money invested to get to that specific point. When dealing with this kind of problem, a website backup is the fastest and safest method to recover your website.

What's special about your Hosting Plans?

We offer the fastest, easiest and most reliable hosting around when with our WordPress maintenance plan. It begins with our blazing fast WordPress maintenance service that you can depend on, backed by our dedicated Catalyst Connect team.

Get speed, reliability and quality all for one affordable website care plan price. You’re going to love hosting with us! Call today, the Catalyst Connect website maintenance plan team are ready to help you.

We assure you that our WordPress maintenance plan hosting is only the highest in quality! Not only are our servers high performance, they’re also dependable. That’s because they come fine tuned and backed by our 99.9% uptime commitment which guarantees an ultra-reliable WordPress web hosting experience.

We’re so confident that we offer the best web hosting for WordPress you’ll find, we’ll let you try us completely risk free with our anytime money back guarantee.

What if I need something outside the plans?

If you have a task that is beyond what is included in your plan, we’ll need you to fill in a separate project brief so we can be clear on what you need and create a separate quote.

However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for time exceeded at the support rate listed on your plan.

How does billing work?

Your Credit Card will be charged automatically at the start of each month.

Once payment is complete we send you a tax invoice PDF directly to your email.

Can I cancel at any time?

Absolutely.

We are all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.

Request a cancellation via email to [email protected] and we will immediately stop the next payment.

Why should I consider a Website Migration?

Our WordPress website care plan includes a fixed fee website transfer handled by our in-house, US based website team. We will move your site from your old host with no downtime, at a time of your choosing.
We can also handle DNS and domain transfers, to make the migration process as simple as possible. Our website care plan also includes daily backups and proactive monitoring to keep your website in good health to meet the needs of your business.

There are several reasons for you to migrate your website to a new hosting:

  • slow website speed

  • lack of services from your current provider such as bad support

  • unfair allocation of server resources, resulting in low PageSpeed  results

  • increased downtime

All these are seriously hampering the productivity of your website. Reliable and high-performing web hosting is a crucial part of any successful website. If you are already considered another hosting provider, we can help you migrate your website, ensuring that no data will be lost. If you are considering changing your hosting provider, but you are not sure yet which one to choose, maybe you should check our offer too.

How does Website Migration work?

If your old site qualifies, you will just give us access to your old host and we will move the site to our hosts. The site CMS does not matter as long as the site is bug free and that our hosting supports it; we’ll give honest feedback as to host performance and bugs too, if we think anything is amiss. If your old site doesn’t qualify, then we will build you a new WordPress website. All of this will be evaluated during our initial consult so that you don’t have any surprises as we move forward with your website.

We can move your website without downtime. That’s part of our total website care plan. For E-Commerce websites we can also ensure consistency across providers, so you don’t miss sales or confuse customers.

Will there be downtime during the website migration?

No, we will move your website before repointing your domain. That way, both your new and old hosts will show your website during the changeover.

How long does a migration take?

Website migrations might be very quick – under an hour – or take up to day if there are a lot of files or some migration bugs.

Can Catalyst Connect transfer my domain?

Of course, though you’ll need to help us as the process is regulated and may need your input. More than happy to guide you though (included in the website move).

As part of my website care plan, will Catalyst Connect handle DNS updates?

Yes, if you like. Just give us your domain provider logins and we can handle the DNS change. We can reduce the TTL in advance also.

I don't know how my site fits together. Can you still help?

Yes. It’s common that we have to help users gather login credentials and work out custom setups.

I’m interested, but I have more questions. Who can I talk to?

That’s great. Please press the Schedule a Consult button, and complete all the steps.

Ready To Get Started?